Frequently Asked Questions
What do I need to bring/do?
Aside from choosing a date and making sure your guests have all completed their waivers ahead of time, we will pretty much take care of the rest! Bring your cake, gifts and get ready for a good time!
How many people can we have at the party?
The base price for the Kids Party includes up to 16 people, 8 adults and 8 children.
The base price for the Teen & Adult Party includes up to 10 guests, 8 jumpers and 2 non-jumpers.
In either case you are welcome to add guests up to 25 people in your group. This includes infants, party guests and adults.
For the Kids Party additional children are $20 each, additional adults are $10 each. There is no charge for infants under the age of 1 but they will count towards your group total.
For the Teen/Adult Party each additional guest is $20.
Can we bring our own food?
You are welcome to bring in your own cake/cupcakes. No other outside food or drink is permitted with the exception of water bottles.
We have a menu designed by a local dietitian to provide great, healthy and fun choices.
For private facility rentals, food or drink may be allowed, please contact us to discuss.
What are the COVID-19 Protocols in place?
The Backyard is committed to following all government regulations and public health guidelines including physical distancing, frequent handwashing and hand sanitizing, avoid touching your face, do not share food or drinks, sneeze or cough into your elbow and do not attending the facility if you answer yes to any of the entry screening questions.
All guests aged 2 and older will be required to wear masks for the duration of their visit to The Backyard unless you are actively engaged in eating or drinking.
We encourage you to bring your own reusable masks, however we will have disposable masks available for purchase for those in need.
We have a robust cleaning proceedure which includes sanitizing the entire party space inbetween each event using hospital grade disinfectant to ensure you have a clean, safe space for your event.
How much time do we have?
Parties are 90 minutes long. This includes play time, food and presents. If you would like to add time to your party, book the Birthday Party Upgrade for $150 for an additional 2 hours.
Please do not show up early as you will not be allowed entry until just prior to your parties start time.
Will there be other people on our inflatables or in the same space as us?
You will have exclusive access to the inflatables in your area. You have full control over who you share the inflatables with based on who you invite to the party!
How many inflatables will there be able to play on?
Both the Kids Party Zone and the Teen/Adult Party Zone have three inflatables in them. In each case we specifically chose the inflatables for those zones to maximize the fun for that respective age range.
Do you provide plates, forks, etc?
We will provide plates, cups, forks and knives for your party as well as napkins.
We provide all reusable dinnerware at The Backyard in an effort to decrease the amount of waste we produce. As a result we also ask that you help us ensure all compostables and/or recyclables make their way into the correct bins.
Can we bring our own decorations?
You are welcome to bring in some table decorations. We do not permit items to be hung from the walls or taped/stuck to the tables.
Can we arrive early to set up?
Please do not arrive early. We will be cleaning and sanitizing the inflatables with hospital-grade disinfectant between each booking and we need this time to thoroughly clean the space.
If you arrive early, please wait in your vehicles or away from the door to avoid congestion until your scheduled party time.
Are you fully accessible?
Yes we are! We have electric doors, large accesible washrooms, and party spaces are all on one level.
Can we bring presents?
Yes you can! If you need any assistance carrying presents to or from your vehicle, please let your Backyard Party Host or one of our friendly staff members know!
Can we order extra food?
Yes! We can order additional pizzas for $30 each (deluxe pizzas are $35). We also have slushies, fruit and veggie bowls (due to Covid-19 restrictions they must be served individually).
Can I set up a tab at the concession?
Yes - if you would like to do this please advise your Backyard Party Host. You will be provided with 4 vouchers for coffee/tea with your party, but additional food/beverages can be added to your tab. Tabs must be paid in full at the conclusion of the event.
Can adults go on the inflatables too?
If you have booked a Zids Zone Birthday adults may only go on the inflatables to assist younger children. Adults wishing to go on the inflatables will need to purchase a pair of grippy socks.
If you have booked a Teen/Adult Party everyone is more than welcome to go on the inflatables and is encouraged to play hard!
